Privacy Policy

Who Are We?

ACW Istanbul is an advertising agency offering digital advertising, creative design, social media management, web design, and performance marketing services. Our website address: https://www.acwistanbul.com/

What Personal Data Do We Collect and Why?

When you visit our website or contact us, we may collect the following personal data:

• Name, e-mail address, and phone number (via contact forms)
• IP address, browser information, and device data (for analytical purposes)
• Commercial information provided during advertising requests or collaboration applications

This collected data is used solely to communicate with you, improve our services, provide quotes, and manage your digital campaigns.

Media and Media Uploads

Currently, uploading photos, videos, or files via our website is not open to users. However, if project upload forms or reference areas are opened in the future, please ensure that the content you upload does not contain location data (EXIF GPS).

Cookies

Our website uses cookies to enhance user experience and provide analysis services. If you leave a comment on our site or fill out the contact form, cookies that remember your name, e-mail address, and preference may be saved on your device.

Cookies may be used for the following purposes:

• Analyzing visitor traffic with Google Analytics
• Optimizing advertising campaigns with Facebook Pixel
• Implementing remarketing strategies

You can choose to reject cookies or delete previously saved cookies from your browser settings.

Embedded Content

Pages on our site may include embedded content such as YouTube videos, Instagram posts, or content from external sources. These contents behave as if you have visited the other website, and these sites may collect data about you, use cookies, or perform third-party tracking.

What Do We Do With Your Data?

The collected data is used only by ACW Istanbul and is not sold or shared with third parties for marketing purposes. However, anonymized data may be processed for campaign targeting with digital advertising platforms (Meta, Google Ads, etc.).

How Long Do We Keep Your Data?

Messages from contact forms are kept for 2 years, and cookie data for a maximum of 1 year. You can request the deletion of your personal data at any time.

Your Rights

Under the Personal Data Protection Law (KVKK/GDPR), you have the following rights:

• Learning what data is collected about you
• Requesting the correction of incorrect or incomplete data
• Requesting the deletion of your data or the cessation of its processing

Your data security is our priority. For your requests, you can send an e-mail to acw@acwistanbul.com.